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Effective communication: one of the core competencies to develop. It’s about clearly and accurately conveying information and ideas, as well as to listen actively and understand the perspectives and needs of others. In this fully packed class we teach you the key components of effective communication.

Conflict management at work refers to the strategies and techniques used to resolve disagreements, disputes, or differences of opinion among individuals or groups in a workplace setting.

Cultural Intelligence, or CQ, is the ability to relate and work effectively across different cultural contexts. It goes beyond knowledge about other cultures and includes skills like adaptability, empathy, and resilience.

Emotional intelligence (EI or EQ) refers to the ability to recognize, understand, and manage your own emotions, as well as the emotions of others. Learn how to grow yours, with great examples of successful business people.

Influencing in an organizational and leadership context refers to the ability to persuade, motivate, and inspire others to act in a particular way. It is an important aspect of leadership, as leaders are often called upon to influence others to support their vision, goals, and initiatives.

Organizational insight refers to a deep understanding of the inner workings, culture, and dynamics of an organization.

Relationship Intelligence, or RQ, is the ability to understand, interpret, and respond appropriately to social cues, to build positive relationships, and to influence others effectively.

Talent development is at the core of managing your people. Offering the right place to grow. Getting the best out of them. Coach them, mentor them. And ensuring succession of critical roles is in place. A fully packed class with great impact.

Team building is not just about forming a group of people. It’s about nurturing a sense of unity, trust, and mutual understanding amongst individuals so they can work towards a common goal efficiently and creatively. Learn how to do it in this class, as a team leader or team member.